We aim to despatch all orders within 1-2 days. Orders shipping to the UK will arrive in 1-2 business days. Orders shipping to the rest of the world will arrive in 3-5 business days.

We proudly ship worldwide. Taxes and Duties are calculated at check-out. Please note, shipping times may vary due to customs delays which are outside of our control. For any queries, please contact our customer service team for special requests or questions customerservice@borgodenor.com

If for any reason you are not satisfied with your purchase, you have 14 days from the date of delivery to request an exchange or return. A refund for the merchandise will be given on items returned in new, unworn condition with all original tags still attached.

With your purchase we will provide a return label, please use it to ship your order back to our warehouse. The cost of return shipping will be deducted from your refund amount to the original payment method.

Unless the item is inherently faulty, a shipping fee will be deducted from your refund as follows:

• UK Orders: £20
• EU Orders: €20
• US Orders: $50
• Rest of the World $50
  

Please note that any duties, taxes, customs charges, or import fees paid are non-refundable.

Once your return is received and processed, we will notify you by email and initiate a refund to your original payment method. Please allow 7-14 business days from receipt of the return for us to process the refund. Your bank or credit card issuer may also have additional processing times.

We want you to be fully satisfied! If you have any other questions about returns or exchanges, please let us know at customerservice@borgodenor.com