To return an item, please email firstname.lastname@example.org and we will send you a shipping label and precise instructions. We will deduct the cost of the Return shipping from the amount refunded to the purchasing card.
Unless your item is inherently faulty, an amount will be deducted from your refund as per below:
An email will be sent once the return has been processed and a refund has been issued. It can take anywhere from 2-14 business days from the receipt of the return package to initiate the refund. Your credit card company or bank may require additional processing time.